this post is very encouraing. we currently have a helper (our first one) who's been with us for the past 6 months & i'm very disappointed with her so far. however, i'm afraid to switch because might get an even worse one. however, after reading this post & given what happened yesterday (while my husband/i went out to pick up some groceries in the evening, we told her to keep an eye/ear out for baby who's sleeping... when we got home, instead of doing what we told her, she was taking a shower. when i questioned her, she said she could hear baby while taking a shower with the bathroom doors closed!) i have now decided to look for a new helper once & for all. wish me luck!