Paediatrician review : Dr Joseph Pang [thumbs down]

yes, the nurses at Joseph Pang and Steve Wong's office are absolutely two of the rudest nurses i've ever met. And Dr. Pang is definitely rude and abrupt as any doctor I've seen. Yesterday while i was waiting before we get called, I sat there and watched this one grumpy nurse. She never smiled once as the patients came in and greeted her. There was one mommy who i was very impressed with, she came in with two kids. For the few times that she exchanged words with this grumpy nurse, she smiled and was joking with her too. This nurse never even so much as give her a grin, much less a smile. The nurses treat the patients and kids as guards treat prisoners in jails, condescending, rude, and abrupt. The only good thing in this clinic is Dr. Steve Wong. he's quite patient and nice. he should find a better doctor to partner with.
 
I too went with my 6 week old for a check up. I was alone and had trouble finding parking and I rang to apologize and let them know that I was onmyway and that I would be 10 minutes late. The nurse said briskly on the phone, " yes, well ..." as if to say " what do you want me to do about it?" which irked me a little as I thought I had done all I could to be courteous. Got there and apologized again and the nurse said somewhat smugly, " well, you are just going to have to wait."

Honestly, I never expected not to have to wait, but I don't need to be told in such a condescending manner. Perhaps I am used to the courteous nurses at dr Philip ho's, or the courtesy I expect of my nurses at my own practice, but this sort of attitude would only drive patients away, as I now consider whether I want to continue to see Dr Wong, whom I do really like.
 
In their defense could it be a language/culture issue? I have been going there for 3 yr to see dr Wong. I speak chinese to the nurses they are certainly the no bullshit kind but they are nice enough and efficient and knowledgeable.
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My daughter has been Dr. Wong's patient for many years. I find that Dr. Wong is a very good doctor who is kind, patient and compassionate. My kid feels very comfortable with him each time we go to see him.
We live in the United States and come back to Hong Kong every summer. Dr. Wong was highly recommended to us by our relative and we are so thankful since our first visit. One summer in Hong Kong, my kid had stomach infection and was checked in a hospital emergency. The doctor there couldn't diagnose the symptom and my kid was discharged with the same discomfort. We then went to see Dr Wong. He prescribed the proper medicine to my kid and she started to eat and do normal activities as usual in a few days. Under the care of Dr. Wong, my kid has always been in good hands. We are so thankful for it.
 
Extremely rude receptionist / nurse - My wife and I had two bad experiences with a certain nurse / receptionist there . I would gladly change another doctor if not for the fact that my son has been seen by Dr Pang since birth . I hope he and this partners will realize that this kind of attitude will affect his overall business . And i did commend to Dr Pang himself about that incident and instead of apologizing , he brushed it aside on the excuse of getting on with his examination of my child. Thanks .
 
We had Dr Pang attend on our child's birth many years ago. All I remember was he was expensive, and we hadnt had any disclosure of his fee until the day we left the hospital (around $20k).

We are now expecting another baby. Any recommendations for a pedestrian to attend the birth and price estimate for a 6 bed ward?
 
All I can say about Dr Joseph Pang is that he and his band of nurses are money-hungry. Just because we didn't bring our children to him for some shots, doesn't give him permission to be incredibly rude to us. He saw that we went to public for two shots instead of visiting him and then made an ill-mannered remark "Public? Huh, good luck". I mean really?? Yes to public! At least the nurses there are NICE and know how to give shots. Same shots, but for FREE. Oh, they don't believe in eye contact either, just saying.
 

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