sweet_tomato
Registered User
I just want to share my experience with our visit with Dr Joseph Pang. We recently took our 1 week old for her first check up with Dr Pang whom we were introduced to at the Adventist hospital as our default paediatrician. He seemed ok enough so we thought we would give him a try. Upon arrival of the clinic everything seemed great. Even though the consultation was brief we were satisfied as it was a general check up. The problem is what happened afterwards when the nurse took us into another room to 'show' us how to clean the umbilical cord. The nurse's rough handling of bub's cord surprised me though I didn't say anything as I am a first time mother and thought maybe that's how it's supposed to be done to get it cleaned properly. She then wrapped the nappy back on and off we went. To my dismay, when we went home to bath our bub her whole bottom was red from how tight the nappy was wrapped (like when someone tied a rubber band on their wrist for too long). And the cord bled a lot more than usual that afternoon. These are minor things but I felt the need to call the clinic and bring it to their attention. The next day, Dr Pang returned my call but instead of an apology, I was told (in short) that his nurses are all registered and highly paid and educated hence know what they are doing. Newborns' nappies are supposed to wrapped up very tight and their bottoms go red especially when you go out. The umbilical cord was handled the way it was in order to clean it properly. In his over 20 years of working in Central he has never received a complaint like this and that if I think his nurses are so bad that I shouldn't go back to see him.
As I have mentioned, I am a first time mum and don't know everything about my child and her health but I do expect my paediatrician to be caring and professional enough to guide me towards a better understanding on how to look after my bub. I don't want to jump the gun and over-react but this is my story and you can judge for yourself if you want to spend HK$1200 for this kind of service for you and your bub.
As I have mentioned, I am a first time mum and don't know everything about my child and her health but I do expect my paediatrician to be caring and professional enough to guide me towards a better understanding on how to look after my bub. I don't want to jump the gun and over-react but this is my story and you can judge for yourself if you want to spend HK$1200 for this kind of service for you and your bub.
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