Disgruntled Baby Shop customer (you all know which store I am referring to!)

My local Park n Shop is just as likely to be out of something for months as a baby shop.

Really? Well, I guess it depends on the "something"--they certainly shouldn't be out of an essential like baby formula for months! And the nice thing is that HK has thousands of Park n Shops conveniently placed so if you can't get it at one you'll likely find it at another.
 
we have two park n shop in kennedy town and if it is out of stock in one of them then we happily trod along to the second one and if it is not there (rarely happens!) then we happily trod along to watsons or mannings. :)
 
Yes it is bumps to babes. I was avoiding saying the name in order to be fair and discrete.

The key point here is that B2B is the only stockist of this item in HK. You cannot go to another store to get the item like with Park N Shop.
Additionally, it is not the issue of being able to call ahead, it is fundamentally that they are stocking a critical item to feed a baby. It is not appropriate to run out of stock of baby formula when you are only store that stock it. It is a no brainer!

I want to warn other mother's of this when they make the decision to buy baby formula from this store.
 
Sorry, I've got no problem with naming and shaming ;-) and I agree with you Babyhappy, I couldn't find infacol anywhere else and we needed it then. The whole premise of their business is that they stock items that for the most part you can't get elsewhere in Hong Kong and they make a lot of money out of some of us that way, the least they can do is ensure a consistent supply of these items, it can't be that hard!

I spoke to the staff about it on several occasions but they are obviously not empowered to make changes - I feel that if they can organise themselves enough to send me out a marketing email every couple of weeks then they can organise themselves to have consistent stock levels.

On the upside surely someone somewhere with enough money will spot the gap in the market and launch against them - I'd do it tomorrow with the right backing... anyone got a few mil to spare for stock... anyone... hello....

...sigh.
 
What we have done with b2b is often tell the staff when a particular item we need is out of stock to call us when it comes in and we buy a bigger quantity to avoid Any problems
 
I've found that most shops in general don't seem to stock enough baby food. My 7 month old is still not eating a lot of solids and the only solids he will eat so far are the baby apples in a jar. Both the Wellcome supermarkets near our house have been out of them for the last month because I bought the last 2 jars and the only other type they have is chicken and gravy... Sorry if you live near me and I stole the last ones ;) I should just make my own but have no idea how.
 
buy apples, peel them, cut into small pieces. add a little water and a sprinkle of cinnamon. cover, heat in microwave until soft. cool, puree... done.
 
mm, for me I mix avocado and apple together because my LO won't eat just apple or just avocado, she needs it mixed. ;) And it more nutritious for her anyway, so I love to make it for her.

What I do is peel an apple, cut into small pieces; cut half an avocado, cut into small pieces; put them all in a blender, add some milk (any milk your baby is taking), that's it!!
 

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