Hi Nicole,
When my son was in the NICU (born at 30 weeks he was in the hospital for 50days) I found the nurses were very supportive of kangaroo care but only after he was more stable (I held him for the first time at 17days, before that he would just stop breathing so I think it was too dangerous). I had to be the one to initiate it. We did our research and told the nurses that we wanted to kangaroo care our son. For those 17days we just kept telling the nurses, everyday we would go in and ask "is he stable enough to kangaroo care today?" Given the NICU can get very hectic and there is not a lot of space, we improvised by me wearing a button up front shirt that I could undo easily without having to take off my shirt, placing the baby on my chest, and then wearing the purple gown with the ties in the front. for privacy, i would sit facing the wall. Please share this with the parents in the NICU!! Kangaroo care is completely do-able in HK!! You just have to insist on it and be ok with the lack of privacy. They also may not have milk bank but they are very supportive and encourage moms to bring breast milk in for the preemies, they have a room where you can pump/breastfeed right across the hall, I would often spend the nurses shift-change periods in there pumping so I wouldn't waste the visiting time I had while at the hospital. Same goes for getting there early to pump, you can just buzz in and say you want to pump milk, even if it's not visiting hours.
For new parents, i think it's hard to challenge the hospital but I think regardless of where you are in the world, patients need to speak up about what they want for their health care. A lot of it comes down to liability. They just want to limit the chances for accidents to happen. Going through the HK system, we found that we had to be very vocal and strong about what we thought was best for our son (hard for new parents in NICU, you're just so worried about your baby and don't want to do anything wrong), if one person says 'no', you just have to keep asking and insisting - sometimes sounding like a broken record. we also found talking to the head nurse and getting the Drs to talk to the nurses for us, helped. Once a Dr. has agreed and they write it down in the charts, you will find the nurses will be more helpful - seems like they just don't want to do anything to get in trouble, especially the younger/newer nurses.
The other thing we found was if we were hands on, the nurses welcomed the help. I would always ask if I could do it, be it holding the feeding tube, changing diapers, etc. I would just watch how they nurses did things and then would copy and ask if I was doing it right, in this way we became part of their team instead of a hindrance (for lack of a better word) to their system. They are just so busy in there, especially when its a full house, all those little babies fighting to survive... Things like occupational therapy, when the therapist was there doing the exercises, I would ask the therapist to teach me so I could learn the technique and do it by myself, this way I could make sure he was getting therapy a few times a day versus the once a day that was scheduled. It's tough having a sick child, you really need to become a specialist/advocate for your child.
Glad to hear you're doing ok, hugs xx