Rumpus Room??

[elephantine]

The owner posted her e-mail address a while back in another thread. Perhaps those who have prepaid tickets can drop her a line and gently enquire as to how they can get their money back. Maybe she left HK in haste and didn't have a chance to tell everyone what to do about their prepaid tickets (certainly not ideal, but still possible).

 

[Jo Bowd]

I contacted the owner (Tanya) through a geobaby private message. She got back to me the next day and offered to post me a cheque for a full refund for my unused pre-paid tickets. She still has a few small toys left, so I arranged to go over to her apartment to buy a few things. Tanya then gave me my refund back in cash and I got some puzzles and books at bargain prices. If anyone still has pre-paid tickets that they have not been refunded for they should just contact Tanya via email or PM. I believe it was never her intention to rip people off, she's just relocating to South Africa.

 

[lwl73]

Ridiculous way of doing business!!!! Rumpus Rooms has everyone's contact details, the very least is to thank patrons for their business, that they are closing down and what everyone should do with their prepaid cards.

 

[rani]

Tanya did her best to sell the business and the new management sould have honoured all the pre-paid cards. Unfortunately things didn't go as she had hoped for as a result she has lost a significant amount of money.

It wasn't her intention to rip people off, and she did the best she could. She has refunded as many people as possible.

I would suggest we move on. Lots of businesses go under in HK.

 

[kashismum]

'Going under' implies that a business was not profitable. If, as we are led to believe, RR was doing well, I feel Tanya could have handled this sudden move to SA much better.
As others have said, some of us may have been interested in taking over the business. Since time didn't allow a sale before they left, why could they have not organised the business to be managed and run in their abscence while a sale could be arranged?
Agree that there's no point in going over old ground and what's done is done, but let's all learn 'how not to run a business'. If anyone would like to set up RR2, I'm sure they could do a lot better.

 

[rani]

True, it could have been handled better. We really don't know the reality if it was profitable or not. We're all speculating.

 

[noella]

A shame all round really for Tanya and those who enjoyed Rumpus Rooms. Must have been a shock for her as I presume she thought she was in Hk for a long time or why set up the business???