May be I'm poorer than you. I hired EIGHT maids within 20 months! No one maid can work with my mom more than 3 months. Most of my money spend in agency fee, airline tickets and one-month-notice salary to the maids.
I have a full time job so my 2 kids are being taken care of my mom. She is 65 years old. In order to share her work-load, I hired a maid to help her when I was going to have 2nd baby. But the nightmare began on the first day a maid came to my house....
Each day when I'm back home from work, my mom keeps telling me: the maid is lazy, not obedient, dirty, hide in the toilet for a long time, use half an hour to cook a simple meal, forgetful (eg. forget to switch off lights after going to toilet, like to answer back....).
Actually, when I have not stepped in the house and stays outside, I can hear my mom scold the maids heavily, sometimes I could hear they are quarrelling if the maids have the guts to answer back.
It's terrible! My son is 3 years old. At this stage, he learns to speak by what he listens...
But sometimes it is very quiet. My mom stays in the kitchen for cooking or in the toilet for washing clothes (she hates the washing machine: the clothes can't be washed thoroughly and wastes too much water) and asks the maid to looking after my 1-year-old daughter in the sitting room. Of course, the maids like it so much because they just do NOTHING in the sitting room. When I ask my mom why she is doing that? Why don't you look after the kid by your own instead of the maid? She starts to complain...they are lazy, inefficient, I can't wait her to spend long hours in the kitchen to have a meal. They wastes so much detergent and water to wash clothes...So I just do it by myself.
I have tried countless methods to improve the situation, e.g. hired a Cantanese speaking maid, let my mom to choose a maid from an agency, briefing is given to the maid before she starts to work with my mom, tell them to respect my mom, when my mom say yes, they cannot say no....
go to wong tai tin temple for fortune telling (i.e. Is Mary a good maid? Can she works with my mom smoothly....) But no one works.
I have thought that sometimes the problems may come from culture conflicts and miscommunication, so I have hired a local maid (very expensive). Unfornately, I received same complaints....