I wish that I read this thread before enrolling my daughter in Playsports. We have experienced the same level of service as everyone else on this thread. It's ridiculous and something needs to be done. The amount we paid for the sessions is small too but with all of us combined, it is a large sum and the behaviour needs to be stopped. I will write to Woodlands (where both of my children go) as well as make a complaint to the police. I am also inclined to attempt to wind the company up by first issuing a stat demand to its office, however, in order to wind up a company, the debt needs to be greater than HKD10,000. Perhaps we could join forces to get the debt to that amount?? Anyway, just a thought but I hate to think that more parents not in the know will be caught out by this company. The worst part for us was our excited 2.5 year old turning up twice to sessions in the cold only to find that no-one else showed - this was after they pushed me to pay on the basis that the classes were filling up fast!
