the principal was really being impatient when i called her to ask refund since my daughter is no longer going to this school on September 1 and i did not cancel the auto payment. she complained that i called her too often and even said to me:" we don't accept calls like this, you can pick it up in person!" i was shocked, my daughter was in that school for one whole year, after she left, i was supposed to be treated like this? i know there are only 5 people working in the school, the principal, two English teachers, and two assistants, and i know she might be busy, but the attitude and arrogance just bothered me so much.